Shipping Policy – Irefresh
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Shipping Policy

All orders are processed within 1-5 business days. After your order is processed, please allow 4-15 business days for USA orders and 5-15 business days for International orders!

Please keep in mind that there may be some delays that are out of our control, such as customs and postal delays.

Tracking your order:
You will receive a confirmation email and/or text message, if you provided a mobile phone number, containing a tracking ID and a link to follow the journey of your package. To track your package, you can visit our Tracking Page.
Please allow 1 to 3 working days for the tracking information to show.

Wrong address disclaimer:
It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at info@Epiluxemporium.com if you believe you have provided an incorrect shipping address.

Returns:
By placing an order on ‘IREFRESH’, you are responsible for the cost of return shipping back to ‘IREFRESH’. Please refer to our Refund Policy for further information on how to make a return.

Lost/Stolen Packages:

IREFRESH is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier at the information provided to you on our Tracking Page. If you have any further questions on how to do this, please reach out to our customer support team at info@irefresh.com